Is There a Battery Replacement Policy?
What is Element Vape? A local online e-commerce store that allows you to choose from thousands of different herbal choices. The website describes their product as the “estrogenic nicotine alternative obtainable in liquid form.” How does it work? When you visit the website, you will see a large number of selections, such as fruity, floral, traditional, and exotic flavors.
As a customer, you may want to know about their shipping options, return policy, privacy policies, FAQs, and much more. Please note that we strive to be an accommodating, helpful, and informative site for several our customers. In case you have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To put your order, simply login at Element Vape, select the product you desire, and follow the prompts. For questions, or if you want to place an order, please be aware that you may need to contact their support team. Besides email, you can also use the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in the event of server outages, so you may want to call of these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order could be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you want to cancel your account, you’ll greatly appreciate the shipping refund. Our website does not allow customers to leave a negative feedback after they have ordered through our website, and exactly the same applies to placing an order through our contact number.
MAY I track my order? Yes, we do supply the tracking information for several orders. This consists of our shipping address submissions. Please note that people cannot accept returns on goods that have arrived to your door without our express prior approval.
Are there any other ways to earn reward points or cash return from my Element Vape purchase? Yes, as mentioned above, we can pay you to encourage repeat purchases. Additional cash return or discount promotions can be found through our website. If you’re a loyal customer, we will reward you with even more discounts, freebies or merchandise, and even cash. We are committed to offering our customer support professionals with training and education on our products, and providing them with an extensive library of educational material, including videos and printed resources.
Is there an alternative way to earn reward points or cash return? Yes, you should use your credit or debit card to purchase items from our website. When you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please note that you’ll not receive cash return or discount on the purchases of electronics items made making use of your charge card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, regardless of your shipping address. We are still focusing on adding additional reward options, such as gift cards and free shipping options, so check back soon.
Think about refunds and exchange policies? We’ve policies and procedures in place for returning items you may be unhappy with. Please be aware that upon delivery, standard shipping rates connect with all U.S. destinations. Also, because of internet sites employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as those requiring assembly.
Where can I contact the Customer Service department? Our contact number is easily available on our home page. Should you have any Novo 2 further questions, you might contact us at anytime by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers including the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks along with other wireless laptops to e-mail us with any questions or concerns. In the event that you experience a technical problem with this product or should you have questions about our services, you should contact us at anytime.
Will there be a warranty or guarantees? Our policy is to offer a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. In the event you experience any harm or defect while using our products, you must notify us right away so as to obtain a proper replacement.